Patient Rights & Responsibilities

At Serenity Health of NJ, we’re committed to creating a supportive, respectful, and transparent care experience. Here’s what you can expect from us — and what we ask of you as a patient.

Your Rights

As our patient, you have the right to:

• Be treated with dignity, compassion, and without discrimination

• Receive care that protects your privacy and confidentiality

• Get clear explanations about your health and treatment

• Participate in decisions about your care

• Decline treatment if you choose

• Access timely care, including telehealth visits

• Request a second opinion or transfer of care

• File a complaint without fear of retaliation

Your Responsibilities

We ask that you:

• Share honest and complete information about your health

• Follow the care plan we develop together

• Treat our staff and fellow patients with courtesy and respect

• Arrive on time for appointments or cancel in advance if needed

• Ask questions if you don’t understand your treatment

• Pay co-pays and balances as agreed

• Use medications and telehealth tools as directed

Need Help or Have Questions?

Call us at 856-208-7554 or visit www.serenity-health.org.